FAQs

Qoevmo
📧 qoevmo@gmail.com | 📞 (213) 205-6773 | 🌐 qoevmo.shop

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🛍️ 1. What is your return policy?

We accept returns within 30 days of delivery. Returns are free, with no restocking fees. Please note that final sale items are not eligible for return or refund.
Read our full Return & Refund Policy →

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🚚 2. How long does shipping take?

Shipping typically takes 5–8 business days within the United States. You’ll receive a tracking number once your order is shipped.

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💳 3. What payment methods do you accept?

We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. You can also pay securely via PayPal.

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📦 4. How do I track my order?

After your order ships, we’ll email you a tracking number. You can use it to monitor your shipment’s progress directly through the carrier’s website.

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✉️ 5. I received the wrong or damaged item. What should I do?

Please contact us within 7 days of delivery at qoevmo@gmail.com. We’ll quickly arrange a replacement or a full refund.

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🕒 6. When will my order ship?

Orders are processed and shipped within 1–3 business days, not including weekends or holidays.

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📮 7. Do you ship internationally?

Currently, we only ship within the United States. International shipping is not available at this time.

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❓ 8. Still have questions?

Feel free to email us at qoevmo@gmail.com or call us at (213) 205-6773. We’re happy to help!